Pricing model
AI customer serviceViff is an AI tool that generates personalised responses to guest reviews for hotels, ensuring that the hotel brand messaging is consistently presented in the best possible light. The tool can improve a hotel’s reputation by delivering responses that instil confidence in travellers, with increased bookings and a 67% improved TripAdvisor ranking after just six months of use.
Description
Viff is an innovative tool that generates personalized, contextual, and courteous responses to reviews from hotel guests, making the process of managing and responding to reviews far easier and less time-consuming than ever before. Designed to learn the tone and brand voice of the user, this powerful software generates responses that are consistently in line with your brand messaging, ensuring that your hotel is presented in the best possible light. This system allows you to craft accurate responses instantly, making it possible to respond to guest reviews quickly and efficiently while maintaining the same voice throughout all responses.
Responding to reviews can be quite a daunting task for hotel staff, especially when they have a million other things to do. With Viff, however, this problem is solved as the software learns your tone and brand voice from the initial inputs. This means you can offer your guests with accurate, well-written responses quickly, all without sacrificing quality or consistency. With Viff, you can respond to all guest reviews promptly, ensuring you stand out from competitors in the crowded hotel industry.
Want to improve your hotel’s reputation? Look no further than Viff. Responding to reviews is a crucial aspect of managing your property’s reputation, with research showing that 87% of travelers are more likely to book a hotel that actively responds to reviews. Viff helps you achieve this by delivering responses that instill confidence in travelers researching their next stay. The result? Increased bookings.
Don’t just take our word for it, though – our customers have experienced remarkable success using Viff. With fivefold jumps in booking volumes and a 67% improved TripAdvisor ranking after just six months of responding consistently to all reviews, it’s clear that Viff is a powerful tool for hotels looking to improve their reputations and attract more guests. So why wait? Try Viff today and take your hotel to the next level!
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